The Next Generation Network OSS/BSS Market Growth is propelled by a powerful convergence of 5G network deployment, IoT proliferation, cloud migration, AI integration, and the need for digital transformation that are fundamentally reshaping telecommunications operations. The market is experiencing robust expansion, with projections indicating substantial growth from its current valuation to $109 billion by 2030, registering an impressive compound annual growth rate . This Next Generation Network OSS/BSS Market Growth is anchored by the rapid deployment of 5G networks, which requires advanced support systems to manage increased network complexity, with global 5G connections reaching 2.25 billion in 2024 and projected to grow to 8.3 billion by 2029 . The growth is driven by 5G networks' need for support in areas such as network slicing management, both in terms of administration of slice allocations (including SLA) as well as billing for slices and usage.

The growth trajectory is further accelerated by the expansion of the Internet of Things, which presents many issues and opportunities requiring operational support for intermediation between networks and systems . NGN OSS/BSS for IoT platforms is anticipated to reach $25.2 billion globally by 2030, growing at a rate of 20.8% CAGR, making it the fastest-growing segment in the market. IoT Billing and Settlement represents a significant near-term growth area, while longer-term, IoT Authentication and Authorization and the use of Blockchain will also emerge as key areas reliant upon NGN OSS. The shift toward cloud-based deployments, driven by cost efficiency and operational flexibility, has further propelled market growth . Additionally, advancements in AI and automation have enhanced the capabilities of OSS and BSS systems, enabling predictive analytics and faster service provisioning, with the integration of AI and machine learning transforming how telecom networks are managed and optimized.

The growth trajectory is further supported by the increasing demand for digital services, coupled with the need for improved customer experience, which has accelerated the adoption of next-gen OSS and BSS solutions . The market is expected to grow to $173.61 billion by 2030 at a CAGR of 17.4%, driven by support for network slicing monetization, GenAI-powered customer service automation, integration with open digital architecture frameworks, real-time analytics for customer experience, and automation of revenue assurance and fraud detection . Major trends in the forecast period include cloud-native OSS/BSS modernization programs, AI-driven service assurance and customer care, real-time charging and converged billing platforms, API-first architecture for partner ecosystems, and automation for order management and fulfillment. Vendors that develop comprehensive OSS/BSS solutions with robust AI capabilities, seamless integration, and intelligent analytics are best positioned to capture significant value in this rapidly growing market .

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