What is chemical suppliers Integrated Service?

Integrated services for chemical suppliers refer to the shift of suppliers from selling only a single product to providing one-stop comprehensive services that cover all customer needs. The core is to integrate resources around the entire process of customer procurement and production, and solve the pain points of customers in multiple links. ‌
Based on the characteristics of the chemical industry, typical integrated services typically include these core modules:
Supply chain integration: Unified solution to the entire procurement and distribution chain problem
Integrating the supply of multiple categories of chemicals, customers only need to connect with one supplier to prepare all the necessary raw materials for production, without the need to coordinate with multiple dispersed procurement sources; At the same time, professional hazardous chemical warehousing, transportation, and compliance testing services are provided, such as Milkwei's one-stop chemical supply chain, which covers the entire process of freight forwarding, road transportation, warehouse distribution, and liquid dispersion ship delivery, helping customers save the cost of connecting multiple logistics and warehousing parties.
Integrated technical services: full process support from procurement to application
Not only selling products, but also providing full process technical services from formula optimization, sample testing, on-site technical support to after-sales problem solving: customizing and adjusting chemical formulas to meet customers' special production needs, helping customers optimize production processes, and solving problems in product applications, such as helping downstream plastic companies adjust the formula of modified additives to match customer production line requirements.
Integrated full cycle management: covering quality compliance and supply chain collaboration
Through the digital SRM supplier collaboration system, the entire process from order, shipment, receipt, quality inspection to performance evaluation is visualized. Customers can track order progress in real time, query product quality inspection reports, and trace information; At the same time, we will also assist customers in making procurement plan predictions and optimizing inventory management to avoid idle funds or production interruptions.
Value added service integration: supporting solutions to meet the special needs of the industry
In response to the special nature of chemicals, we provide additional compliance consulting services (hazardous chemical safety production qualifications, import and export customs compliance), three waste treatment, recycling (unused solvents, catalyst recycling and reuse) and other supporting services to help customers solve their environmental and compliance concerns.
Simply put, when customers buy chemicals, they no longer need to coordinate with multiple parties such as suppliers, logistics, technology, and compliance. All their needs are solved by a one-stop supplier, which not only reduces procurement management costs but also improves overall efficiency.