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2026-07-18 09:41:55 -

Why Enterprises Are Investing in Conversational Commerce Platforms for Better Customer Engagement

NEWARK, United States, July 8, 2026 - The global conversational commerce market is expanding rapidly as retailers, financial institutions, and service-led enterprises adopt chat-based journeys to improve engagement, reduce friction, and support transaction completion. According to Future Market Insights (FMI), the market was valued at USD 8.8 billion in 2025 and is estimated at USD 10.1 billion...

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